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ere are details of the refund schemes in operation for the 2014 season. If you cannot find what you are looking for please complete the Contact Us form and one of the team will be in touch. For any other enquiries please contact Emirates Old Trafford.

Test Match Refund Scheme Days 1-4

For days 1 to 4 of the Investec Test Match: If play is restricted or does not take place at the ground on the day for which your ticket(s) is valid, you may claim a refund of only the match ticket value subject to there being:

  1. 10 overs or less because of adverse weather conditions or completion of the match – a full refund;
  2. 10.1 overs to 24.5 overs because of adverse weather conditions or completion of the match – a 50% refund.

In no other circumstances can money be refunded.

This refund policy does not apply to day 5 of the Investec Test Match.

One – Day International Refund Scheme

If play is restricted or does not take place at the ground on the day for which your ticket(s) is valid, you may claim a refund of only the match ticket value subject to there being:

  1. 10 overs or less because of adverse weather conditions and no result is obtained – a full refund;
  2. 10.1 overs to 24.5 overs because of adverse weather conditions and no result is obtained – a 50% refund.

In no other circumstances can money be refunded.

How to Claim Your Refund

Claims for refunds will be paid by cheque. To claim your refund simply send this ticket (within 28 days of the Match date), with the name of the payee, address, postcode and e-mail in block capitals, to:

There is no need to include an envelope. Please allow 30 days from receipt of claim for us to process your refund. For refund queries call 0844 576 8088 (9.00am to 5.00pm Mon to Fri). Also visit www.ecb.co.uk/refundscheme.

For any other queries please contact Emirates Old Trafford.