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2014 Refund Schemes

2014 Refund Schemes

Here are details of the refund schemes in operation for the 2014 season

TEST MATCH REFUND SCHEME - Days 1-4

For days 1 to 4 of the Investec Test Match:  If play is restricted or does not take place at the ground on the day for which your ticket(s) is valid, you may claim a refund of only the match ticket value subject to there being: (a) 10 overs or less because of adverse weather conditions or completion of the match - a full refund; (b) 10.1 overs to 24.5 overs because of adverse weather conditions or completion of the match - a 50% refund.  In no other circumstances can money be refunded.

Claims for refunds will be paid by cheque.  To claim your refund simply send this ticket, with the name of the payee, address, postcode and e-mail in block capitals, to A R D Response, Dept P412, PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date.  There is no need to include an envelope.  Please allow 30 days from receipt of claim for us to process your refund.  For refund queries call 0844 576 8088 (9 to 5 Mon to Fri).  Also visit www.ecb.co.uk/refundscheme.  For any other queries please contact Emirates Old Trafford.

This refund policy does not apply to day 5 of the Investec Test Match.

ONE-DAY INTERNATIONAL REFUND SCHEME
If play is restricted or does not take place at the ground on the day for which your ticket(s) is valid, you may claim a refund of only the match ticket value subject to there being: (a) 10 overs or less because of adverse weather conditions and no result is obtained - a full refund; (b) 10.1 overs to 24.5 overs because of adverse weather conditions and no result is obtained - a 50% refund.  In no other circumstances can money be refunded.

Claims for refunds will be paid by cheque.  To claim your refund simply send this ticket, with the name of the payee, address, postcode and e-mail in block capitals, to A R D Response, Dept P404, PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date.  There is no need to include an envelope.  Please allow 30 days from receipt of claim for us to process your refund.  For refund queries call 0844 576 8088 (9 to 5 Mon to Fri).  Also visit www.ecb.co.uk/refundscheme.  For any other queries please contact Emirates Old Trafford.

 


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