Lancashire County Cricket Club has recruited 100 volunteers who are giving up their time to help stage the third Investec Ashes Test match and One Day International at Emirates Old Trafford, with around 60-70 volunteers at the ground each day.
The volunteer workforce is made up of people from a range of ages and backgrounds and will be dressed in bright blue distinctive uniforms with ‘Can I help you?’ on the back of their T-shirts, making them easy to spot in a crowd. These T-shirts were kindly supplied by Kukri, Lancashire's official kit supplier.
The ground has the capacity to hold over 25,000 people and has undergone major redevelopment in recent years. Consequently, even those who have visited Emirates Old Trafford before may need some guidance when trying to find their way around.
Volunteers will be located outside of the ground in the car parks and at the Metrolink station to ensure spectators are welcomed with a smile. There will be volunteers handing out spectator guides at entrance points to give people something to read as they enter the stadium, and also answer any questions they may have. Once through the gates, there will be a volunteer waiting on the concourse to greet and help direct spectators to their seat along with other queries they have.
There are a number of volunteer roles which are more specific to certain areas, such as those which will be based in the Players and Media Centre who will assist the press. Volunteers will also be responsible for greeting and directing VIPs and hospitality guests to ensure everyone receives a high quality of service throughout their day.
The Club is very excited to have the volunteer workforce on board and they will be a vital part of ensuring that spectators have an enjoyable and stress-free experience at Emirates Old Trafford, as they watch England try and retain the Ashes!